Terms of Service

Last updated: March 2024

Agreement to Terms

By accessing or using the pluugg platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

User Accounts

  • You must be at least 18 years old to use our services
  • You are responsible for maintaining the confidentiality of your account
  • You must provide accurate and complete information when creating an account
  • You are responsible for all activities that occur under your account
  • We reserve the right to suspend or terminate accounts that violate our terms

Expert Services

Platform Purpose

pluugg is a consulting and mentoring platform that connects music industry professionals with aspiring artists, producers, and industry professionals. Our meetings are strictly for consultation, advice, mentoring, and industry insights.

Important: Experts do NOT provide collaborative production work, songwriting services, or hands-on creative work. Meetings are for advice, guidance, demo feedback, and industry knowledge sharing only.

For Experts

  • Must provide accurate credentials and experience
  • Must maintain professional conduct during consulting meetings
  • Must respect client confidentiality
  • Must honor scheduled appointments
  • Must comply with all applicable laws and regulations
  • Should provide advice, insights, and guidance - NOT collaborative work
  • May provide demo feedback and industry consultation only

For Clients

  • Must respect expert's time and expertise
  • Must provide accurate information for meetings
  • Must maintain professional conduct
  • Must honor scheduled appointments
  • Must comply with payment terms
  • Understand that meetings are for consultation only, not collaborative work
  • May receive advice, feedback, and industry insights during meetings

Payment Terms

  • All payments are processed securely through our platform
  • Session fees are charged at the time of booking
  • Refunds are subject to our cancellation policy
  • We reserve the right to modify pricing with notice
  • All fees are exclusive of applicable taxes

Intellectual Property

All content, features, and functionality of the pluugg platform are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Limitation of Liability

pluugg shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the platform.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the platform.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

legal@theplug.com