Frequently Asked Questions

Getting started is easy! Simply create an account, complete your profile, and browse our network of music industry experts. You can book consulting meetings for advice, industry insights, and mentoring to help advance your music career.

Browse our expert profiles, select your preferred expert, choose an available time slot, and complete the booking. You'll receive a confirmation email with all the details. Consulting meetings are conducted via our secure video platform.

Your session is your time—use it however you want! Here are some popular ways customers use their 1:1 time with music industry experts: - Play demos and get feedback - Pitch songs or ideas - Brainstorm creative or career moves - Get honest, unfiltered opinions - Network and build industry connections - Ask for a "roast" or tough love - Get advice on marketing, production, or business Whether you want encouragement, critique, or just a sounding board, your expert is here to help.

Our meetings are 1-on-1 consulting sessions where experts provide advice, industry insights, career guidance, and demo feedback. These are NOT collaborative production or writing sessions - experts share their knowledge and experience to help you grow in the music industry.

Meeting prices vary depending on the expert's experience level and market demand. Each expert sets their own consulting rates, which are clearly displayed on their profile. We offer various meeting lengths to suit different needs and budgets.

Our cancellation policy has three simple rules: (1) No refund if cancelled within 48 hours of your meeting. (2) Full refund if cancelled within 7 days of booking (as long as meeting is at least 48 hours away). (3) Full refund minus transaction fees if cancelled after 7 days but before 48 hours of meeting. Refunds are processed within 3-5 business days.

All experts undergo a rigorous vetting process, including verification of their industry experience, credentials, and track record. We ensure that each expert has proven success in their field and can provide valuable consulting insights to help advance your music career.

Yes, we use industry-standard encryption and security measures to protect all payment information. We never store your full credit card details on our servers, and all transactions are processed through secure payment gateways.

Yes, you can record your consulting meetings for personal reference. However, please note that recordings are for personal use only and cannot be shared or distributed without explicit permission from the expert.

You'll need a stable internet connection, a webcam, and a microphone. We recommend using Chrome or Firefox browsers for the best experience. Detailed technical requirements will be provided in your booking confirmation.

Still have questions?

Our support team is here to help you with any questions or concerns.

Contact Support